Delivery typically takes 2–5 business days depending on your location.
For selected areas, same-day or scheduled delivery may be available at checkout.
Yes, you can request a preferred delivery date during checkout.
While we do our best to accommodate, exact delivery times are not guaranteed.
If the recipient is unavailable, the order may be left in a safe place or redelivery may be attempted.
Additional fees may apply for re-delivery.
Same-day delivery is available for selected locations and must be placed before the daily cut-off time.
Orders can only be modified or canceled within a limited time after being placed.
Once your order is in preparation or out for delivery, changes may not be possible.
Each arrangement is handcrafted and may vary slightly.
We may substitute flowers based on seasonal availability while maintaining the overall style and value.
Please contact us within 24 hours of delivery with photos and your order number.
We will review and provide a suitable resolution.
Due to the perishable nature of flowers, we do not accept returns.
Refunds or replacements are only considered for damaged or incorrect orders.
Once your order is confirmed, you will receive a confirmation email.
Tracking or delivery updates will be provided when available.
You can reach us via email or through our contact page.
We aim to respond to all inquiries within 24 hours.